After a long wait, AT&T plans are once again available. However, there are some details you need to be aware of. First, It does take 2-3 business days to activate a chip. Then of course shipping time to you (from Topeka, KS).
There is a 400gb or 750gb soft cap on the AT&T plans. We will not shut you off immediately if you exceeded the limit, however, you will be REQUIRED to do a new sim to continue service. This is not negotiable, it is a requirement of AT&T. We will get a usage report every month on or around the 1st of the month. Any line that has exceeded the soft cap mark will have to do a sim swap to continue, or be discontinued. A sim swap is not free. There will be a $25 charge each time a customer needs this service performed in order to cover the fees charged to us by AT&T and the shipping to get you the new chip.
Please keep in mind, all subscriptions and fees are pre-paid and non-refundable. Please see our return/refund policy in the knowlegebase for more info.
Sim chips for AT&T may be used in any device, but, we are unable to offer support on devices that were not obtained from us. You will need to refer to the manufacturer of your device, or to the place you purchased it from for assistance.
if you have additional questions or concerns, please let us know.
Jesse & Josh
Thursday, December 3, 2020